This is where you can talk to us and your fellow users about issues you're having with Popcorn Time. Get advice on how to solve issues, communicate things to us and help us make Popcorn time better!
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1. BEFORE REPORTING A BUG, USE THE SEARCH FUNCTION!!!
Is someone reported it already, don't open a new thread! Save us time so we can invest this time in fixing this bug!
(Unless the report is very old and talks about an older version. Please don't post on old threads).
2. ANSWER THAT FOLLOWING (THE ONES THAT ARE APPLICABLE) QUESTIONS IN YOUR POST:
- What version # of PT are you using? On what device? What OS version is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
- Can you attach a screen shot? (If it's something that can be captured).
- Is your internet connection stable?
- Did you try to run Popcorn Time as an Administrator?
- Did you try this on another device?
- Did you try this on another internet connection?
- Did you try it on wifi and cable?
**The questions are just for guidance, no need to answer all of them if not applicable, but the more detail you give us regarding this issue you're having, the easier it'll be for us to reproduce it and fix it! So start spilling...
3. If the issue you're experiencing is on desktop, report it on the "everything desktop" sub-forum. If the issue you're experiencing is on mobile, please report it on the "everything mobile" sub-forum.
by ravgup » Thu Jul 02, 2015 4:43 am
Since yesterday I have been having a problem to download getting error - Error getting Metadata (-12). This is for any download.
I upgraded to Beta 5.3 but here it also does not allow downloads.
I am using a Mac on 10.10.4
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ravgup
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by gongo » Sat Aug 29, 2015 5:30 pm
same here.
bump, maybe someone could fix it already?
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gongo
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by ravgup » Thu Sep 24, 2015 12:40 pm
Thank you for version 5.4 on Mac 10.4. I can finally get the peers and stream the movies.
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ravgup
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by gregyost65 » Sun Oct 04, 2015 12:10 am
Have you had any luck?
I have had the same problem: "getting meta data" and just hangs there with download speed 0
this is on both my computers and for all movies and TV shows
I even swithced tho beta 5.4...same problem
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gregyost65
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by mamapapaxp » Wed Nov 25, 2015 9:09 am
BUMP
Same here. Running v5.4 and getting error -12 occasionally. (Always seems to be on the one episode of the one show I decide to watch after wasting ten minutes in the dead of night carefully picking... grrr...!)
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mamapapaxp
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by Pinkberry » Wed Nov 25, 2015 12:18 pm
Same here. I am running version 5.4 for Mac. I haven't been able to see anything due to this Metadata error since Monday, November 23.
UPDATE---
It started working again. Not sure why. I went to the movies page and picked a random one, it loaded... so I went back to the TV show I wanted to watch and it's playing now. Maybe its a glitch?
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Pinkberry
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by giovannipds » Mon Nov 30, 2015 11:06 am
@Pinkberry's UPDATE comment worked here. Thanks!
... I went to the movies page and picked a random one, it loaded... so I went back to the TV show I wanted to watch and it's playing now...
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giovannipds
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by protain » Wed Jan 20, 2016 9:59 pm
giovannipds wrote:@Pinkberry's UPDATE comment worked here. Thanks!
... I went to the movies page and picked a random one, it loaded... so I went back to the TV show I wanted to watch and it's playing now...
It worked for me as well, thanks man
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protain
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