. get Audio No Video

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. get Audio No Video

Postby Billy1969 » Sat Nov 24, 2018 6:01 pm

The player is playing the audio & subtitles but no video. The screen is black & when I pause it, you can see a brief glimpse of the video. I had this app on my laptop but it died. I Love your app. I'm trying to put it on a tablet. This is my first time ever trying to put it on a tablet.
I've uninstalled it several times & put it back on. Always the same thing no video. Does anyone have any suggestions on how to fix the problem?
Thanks
Billy1969
 
Posts: 2
Joined: Sat Nov 24, 2018 5:46 pm

Re: . get Audio No Video

Postby Billy1969 » Sun Nov 25, 2018 1:26 pm

I'm running current os software also. I Hope someone can help me. Thanks
Billy1969
 
Posts: 2
Joined: Sat Nov 24, 2018 5:46 pm

Re: . get Audio No Video

Postby nubito » Tue Nov 27, 2018 4:50 pm

If you are running Windows OS on your tablet - try to clear Cache folder at C:\Users\YourUser\AppData\Local\PopcornTime. If it wouldn't help - try to uninstall PT, restart your tablet and install latest version of PT. Good luck :)
nubito
 
Posts: 87
Joined: Sat Jun 23, 2018 8:29 am


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